Ordering & Shipping Information

How To Order
Orders may be placed using the following options:
1. Phone Orders may be placed toll free at (866) 586-3510, Mon. - Fri., between 8:30 AM and 5:00 PM (central time).
2. Click here for a printable Order Form that may be faxed to CFG at (800) 315-1567 or mailed to:

Cary Francis Group, Inc.
Attn: Arkansas Farm Bureau
Merchandise Customer Service
P.O. Box 321050
Franklin, WI 53132

3. On-Line Orders may be placed through the Farmbureaustore site.

Payment Methods
Member Orders will be billed through via MasterCard, Visa, Discover, or American Express. Invoiced orders under Net 30 day terms are available to Approved Parties Only. Call (866) 586-3510 for details.

Stocked Merchandise Minimums and Delivery Times
This website features Arkansas Farm Bureau logo apparel and promotional products which is available for immediate shipment. The minimum order is one on all stock merchandise. Larger quantity orders may qualify for pricing lower than that listed on the website. Please call customer service at (866) 586-3510 for more details. Stock orders will ship within 24 - 48 hours from receipt of orders. If an "out of stock" situation does occur, the item(s) in inventory will ship immediately and the balance of the order will ship when the inventory is replenished.

Special Order Merchandise - County Logos/Agent Copy
Most items featured in this website are available with County Logos/ Agent Copy. Please contact your Arkansas Farm Bureau Apparel and Promotional Products Specialist at (866) 586-3510 for pricing and minimums. Production time may vary, but most items can be produced in 2 - 4 weeks. Rush orders are always welcomed and we will do everything possible to accommodate your deadlines.

Shipping Methods
Most orders are shipped UPS ground; larger orders may be shipped via common carrier. If air freight is requested, please authorize air freight.

Merchandise Returns
Our products are 100% guaranteed. All returns do require a return authorization number for efficient exchange or refund of merchandise. When returning merchandise, include shipping documentation, merchandise, and return authorization number. Please contact Cary Francis Group to receive your authorization number. If merchandise was damaged due to carrier mishandling, please initiate a claim. All damage claims must be made within 30 days of receipt of the order. Restrictions do apply for Special Order Merchandise.

Lowest Price Guarantee
CFG receives preferred pricing from most of the suppliers in their industry. This allows CFG to be extremely competitive on pricing for merchandise featured in this website or special order merchandise. Arkansas Farm Bureau would like you to use Cary Francis Group for all your Apparel and Promotional Products requirements. To ensure this happens, CFG offers the Lowest Price Guarantee on all products we sell. Simply put, CFG will beat any written, quoted price. Please contact CFG for more information.